Introduction

This section provides an overview of the National Transit Database (NTD) reporting requirements, including the following:

This section provides the legislative basis for the NTD reporting system.

This section describes the individual data modules and their specified reporting manual.

This section summarizes the changes in reporting requirements implemented in the 2009 NTD.

This section provides answers to basic reporting questions.

This section discusses the unique requirements for transit agencies completing their first NTD report.

This section presents key definitions as well as reference resources and publications for further detail on issues related to reporting.

The NTD was established by Congress to be the Nation’s primary source for information and statistics on the transit systems of the United States. Recipients or beneficiaries of grants from the Federal Transit Administration (FTA) under the Urbanized Area Formula Program (§5307) or Other than Urbanized Area (Rural) Formula Program (§5311) are required by statute to submit data to the NTD. Over 690 transit providers in urbanized areas currently report to the NTD through the Internet-based reporting system. Each year, NTD performance data are used to apportion over $5 billion of FTA funds to transit agencies in urbanized areas (UZAs). Annual NTD reports are submitted to Congress summarizing transit service and safety data.

The legislative requirement for the NTD is found in Title 49 U.S.C. 5335(a):

SECTION 5335 National transit database

(a) NATIONAL TRANSIT DATABASE — To help meet the needs of individual public transportation systems, the United States Government, State and local governments, and the public for information on which to base public transportation service planning, the Secretary of Transportation shall maintain a reporting system, using uniform categories to accumulate public transportation financial and operating information and using a uniform system of accounts. The reporting and uniform systems shall contain appropriate information to help any level of government make a public sector investment decision. The Secretary may request and receive appropriate information from any source.

(b) REPORTING AND UNIFORM SYSTEMS — the Secretary may award a grant under Section 5307 or 5311 only if the applicant and any person that will receive benefits directly from the grant, are subject to the reporting and uniform systems.

The NTD reporting system evolved from the transit industry-initiated Project FARE (Uniform Financial Accounting and Reporting Elements). Both the private and public sectors have recognized the importance of timely and accurate data in assessing the continued progress of the nation's public transportation systems.

Funding for Transit Agencies Serving Urbanized Areas under 200,000 Population

NTD data are used in the formula allocation of Federal transit funds for the Urbanized Area Formula Program (§5307) and for the Fixed Guideway Modernization Program (§5309, in part). The NTD data are also used in the formula allocations of Federal transit funds. Prior to the Safe, Accountable, Flexible, and Efficient Transportation Equity Act: A Legacy for Users (SAFETEA-LU), only NTD data for urbanized areas with populations of 200,000 or more were used. With the passage of SAFETEA-LU, NTD data for urbanized areas with populations fewer than 200,000 are also used in the allocation of Federal transit funding.

SAFETEA-LU provides for one-percent of the funds in the Section 5307 to be allocated according to the Small Transit Intensive Cities (STIC) formula. Under the formula for STIC, funds are apportioned to UZAs with populations less than 200,000 that meet or exceed the average level of service for all UZAs with populations between 200,000 and 1,000,000. Three of the average level of service measurements in the formula allocation rely on passenger mile data. Because transit agencies in these smaller UZAs also depend on the data reported to the NTD for formula funding, following the 2009 mandatory sampling year for all transit agencies, those transit agencies not required to sample annually will be required to sample every three years. There will no longer be a five-year cycle.

SAFETEA–LU also establishes new Growing States and High Density States formula factors (§5340) to distribute funds to the §5307 and §5311 programs. One-half of the funds are made available under the Growing States factors and are apportioned by a formula based on state population forecasts for 15 years beyond the most recent Census. Amounts apportioned for each state are then distributed between UZAs and nonurbanzied (non-UZAs) areas based on the ratio of UZA / non-UZA population within each State. The High Density States factors distribute the other half of the funds to states with population densities in excess of 370 persons per square mile. These funds are apportioned only to UZAs within those states.

For more information on SAFETEA-LU, contact your regional administrator or go to www.fta.dot.gov.

To facilitate reporting to the NTD, the National Transit Database (NTD) Reporting Manual is divided into four reporting modules, each comprised of a series of data modules, as described below:

1. NTD Annual Reporting Manual
   • Basic Information Module
   • Financial Module
   • Asset Module
   • Service Module
   • Resource Module
   • Federal Funding Allocation Statistics Module
   • Declarations
2. NTD Monthly Reporting Manual
   • Monthly Ridership forms
3. NTD Safety and Security Reporting Manual
   • Safety and Security forms
   • Chief Executive Officer Certification
4. NTD Rural Reporting Manual (exclusively rural reporters)
   • Rural forms

In its ongoing efforts to improve upon the NTD Internet reporting system and to be responsive to the needs of the transit agencies reporting to NTD and the transit community, FTA continues to refine and clarify reporting requirements and Internet reporting.

Reporting changes for the 2009 NTD are highlighted in the Exhibit 1 FY 2009 Annual Reporting Changes and Clarifications below. Specific changes are discussed in detail in the applicable sections of this manual.

Transit providers, States, or Metropolitan Planning Organizations (MPOs) that receive Urbanized Area Formula Program (§5307) grants, or that directly benefit from these grants, must report to the NTD or coordinate the submittal of data to the NTD on their behalf. The requirement to report begins in the year after you apply for a §5307 Grant, or in the year in which benefits are first received from a §5307 grant, whichever is sooner. The reporting requirement lasts for as long as the §5307 remains open, or through the minimum useful life of any capital assets purchased with §5307 grant funds, whichever is later.

Please note that this means that you may be required to report in year in which no §5307 grant funds were received. An NTD reporter that is no longer required to report to the NTD, should continue to file NTD reports if that reporter intends to apply for a §5307 or a §5311 grant in the future.

Recipients or direct beneficiaries from Other than Urbanized Area Program (§5311) grants are also required to report to the NTD, under the streamlined Rural NTD reporting requirements. Please consult the Rural NTD Reporting Manual for more information on these requirements.

A complete understanding of who must submit an NTD report requires an understanding of the following:

• Purchased transportation services
• Consolidated NTD reporters
• Voluntary reporters
• Extensions, waivers and special requests

Purchased Transportation Services

The NTD operates under a “you buy it, you report it” rule. Thus, sellers of purchased transportation (PT) services are generally not required to report to the NTD – data for the service are generally reported by the agency purchasing the service (buyer).

The NTD generally does not recognize agreements or memorandums of understanding between two public agencies as “purchased transportation services.” In these cases, the two public agencies should agree which of them will report the service to the NTD, and report the service as directly operated (DO).

Please see Contractual Relationship form (B-30) in the Basic Information Module for further discussion on reporting PT services.

Consolidated NTD Reporters

Consolidated NTD reporters are a collection of transit agencies filing one report. One reporter may file a consolidated report on behalf of other reporters if it is easier to collect and control the quality of the data. This often occurs when one transit agency coordinates the development and funding of public transportation services in an area. Transit agencies filing a consolidated report must operate within the same UZA.

Transit agencies that wish to file a consolidated report must submit a request to FTA in writing. Such requests for consolidations are subject to FTA approval and must include the following:

• Names of all transit agencies to be included
• Fiscal year end dates for the transit agencies
• Previous/current NTD identification numbers (NTD IDs) of the transit agencies, as appropriate
• Fiscal year to be covered for the first consolidated report.

Consolidation requests are subject to review and approval by FTA and are not granted automatically. FTA will notify you, in writing, via the e-File tab, if your request is approved.

Voluntary Reporters

FTA encourages all providers of transit service in urbanized areas to report to the NTD, regardless of whether they are public or private, and regardless of whether or not they receive or benefit from §5307 grants. To be accepted as a voluntary reporter in the NTD, you must be a provider of transit services in at least one urbanized area (UZA), and be able to comply with all of the NTD reporting requirements and the Uniform System of Accounts (USOA.) All urbanized area NTD reporters are required to comply with all NTD requirements for the Annual, Monthly, and Safety & Security Modules. Please refer to the Monthly Reporting Manual and the Safety & Security Reporting Manual for information on the reporting requirements of those modules.

Extensions, Waivers and Special Requests

This section describes the available extensions, waivers, and special requests and discusses eligibility requirements and procedures. Unless otherwise stated below, all requests must be received by the NTD at least 60 days prior to the report due date via the e-File tab. You should refer to Exhibit 3 NTD Annual Reporting Timelines under When to Report to determine actual due dates.

Extensions, waivers and special requests are subject to review and approval by FTA and are not granted automatically. FTA will notify you, in writing, via the e-File tab, if your request is granted or rejected.

Extension Requests

The NTD allows for a 30-day filing deadline extension for transit providers that experience unusual or unforeseen circumstances (good cause) that prevents them from meeting the regular deadline. Filing deadline extension requests must be requested in writing prior to the report due date; and FTA will provide written approval or denial of the request. Please note that filing deadline extension requests are discretionary; they are not automatic.

To request an extension, you should submit a letter from your chief executive officer (CEO) through the e-File that:

• Fully describes the situation that prevents you from submitting by the regular deadline; and
• Requests a filing deadline extension of up to 30 days for the current report year.

You should refer to Exhibit 3 NTD Annual Reporting Timelines under When to Report to determine report due dates.

Waivers

There are six types of waivers:

1. Nine or fewer vehicles
2. Planning and capital grants
3. Data
4. Reporting
5. Passenger miles traveled (PMT) sampling
6. Independent Auditor Statement for Financial Data (IAS — FD)

Waivers are normally granted for only one year, except in extraordinary circumstances. Therefore, recipients or beneficiaries of §5307 grants must request waivers each year.

This section also discusses Extension requests and the Special Request – Strikes requirements and procedures.

Nine or Fewer Vehicles Waiver

A transit provider that operates nine or fewer vehicles may request a waiver from certain NTD reporting requirements. Recipients of the Nine or Fewer Vehicles Waiver must still submit an Identification form (B-10), Contacts form (B-20), and the Revenue Vehicle Inventory form (A-30) for each mode and types of service (TOS) to the NTD. To be considered for this waiver, a transit provider must meet the following criteria:

• Nine or fewer vehicles operated in annual maximum service (VOMS) across all modes for both directly operated (DO) and PT services
• All service is non-fixed guideway (NFG).

This waiver is only granted for one year, and is never granted for multiple years. Recipients or beneficiaries of §5307 grants that operate nine or fewer vehicles must request this waiver each year.

The following example illustrates eligibility criteria for Nine or Fewer Vehicles Waivers.

 

To request a Nine or Fewer Vehicles Waiver, you should submit the following:

• A letter from your CEO that:
• Describes the modes and types of service (TOS) operated, and the number of vehicles operated in maximum service by mode and TOS,
• States that your transit agency meets the eligibility criteria, and
• Requests a Nine or Fewer Vehicles Waiver for the current report year.
• The following forms (which you should update after the fiscal year has ended)
• A B-10
• A B-20, and
• An A-30 for each mode and TOS.

An approved Nine or Fewer Vehicles Waiver will not affect your funding eligibility for §5307 grants, but may affect the amount of funding your UZA receives as follows:

• If your transit agency serves a UZA with a population of 200,000 or more, the amount of funding will be reduced because your data will not be entered into the §5307 allocation formula for selected formula statistics.
• If your transit agency serves a UZA with a population between 50,000 and 199,999, it will change the UZA’s performance in the factors used to determine eligibility for Small Transit Intensive Cities (STIC) funding.

You should refer to Exhibit 3 NTD Annual Reporting Timelines under When to Report to determine actual due dates for submitting the Nine or Fewer Vehicles Waiver request.

Planning and Capital Grants Waiver

An organization that receives or benefits from §5307 funds, but does not have any transit operations, may request a waiver from certain NTD reporting requirements. Typically, this organization is using the §5307 funds for planning or capital investment. Recipients of the Planning Grants Waiver must still submit an Identification form (B-10), Contacts form (B-20) to the NTD. Recipients of the Capital Grants Waiver must still submit a B-10 form, B-20 form, Sources of Funds - Funds Expended and Funds Earned form (F-10), and Uses of Capital form (F-20) to the NTD.

This waiver is only granted for one year, and is never granted for multiple years. Recipients or beneficiaries of §5307 grants without transit operations must request this waiver each year. To be considered for this waiver, an organization must meet the following criteria:

To request a Planning or Capital Grants Waiver, you must submit a letter from your CEO that:

• States that your organization receives §5307 funding, but has no transit operations
• Describes how the organization uses the §5307 funding, either for planning or capital investment
• Requests the Planning or Capital Grants Waiver for the current report year.

If FTA grants your agency a waiver:

• You must continue to follow the USOA accounting requirements for revenues and expenses. The USOA is available on the NTD website at www.ntdprogram.gov, under Publications, Reference Materials.
• You are not required to collect or maintain any other data for NTD reporting purposes.
• You must continue to meet any requirements stipulated in Federal or state grants.

You should refer to Exhibit 3 NTD Annual Reporting Timelines under When to Report to determine actual due dates for submitting the Planning or Capital Grants Waiver.

Data, Report or Passenger Miles Traveled Sampling Waivers

You may request a waiver of specific data requirements or for filing a complete NTD report. The following are typical justifications for requesting a Data, Report or Passenger Miles Traveled (PMT) Sampling Waiver:

• It is the transit agency’s first report year. The transit agency is a new reporter and has not had sufficient time to collect data and prepare an NTD Annual report.
• There are unforeseen circumstances, either preventing data collection or causing data loss. Typical examples are:
• Earthquakes
• Fires
• Floods
• Hurricanes
• Officially declared emergencies.

Data, Report or PMT Sampling Waivers are not granted for reasons such as cost, personnel or data collection issues; loss of records; or simply stating undue reporting burden. These reasons are not considered unforeseen circumstances.

This waiver is only granted for one year, and is never granted for multiple years.

To request a Data, Report or PMT Sampling Waiver, you must submit a letter from your CEO that:

• Fully describe the situation that prevents the transit agency from fulfilling the reporting requirements.
• Requests the Data, Report or PMT Sampling Waiver for the current report year.

An approved Data, Report or PMT Sampling Waiver will not affect your funding eligibility for §5307 grants, but may affect the amount of funding your UZA receives as follows:

• If your transit agency serves a UZA with a population of 200,000 or more, the amount of funding may be reduced because your data may not be entered into the §5307 allocation formula for selected formula statistics.
• If your transit agency serves a UZA with a population between 50,000 and 199,999, it may change the UZA’s performance in the factors used to determine eligibility for Small Transit Intensive Cities (STIC) funding.

You should refer to Exhibit 3 NTD Annual Reporting Timelines under When to Report to determine actual due dates for submitting the Data, Report or PMT Sampling Waiver request.

Independent Auditor Statement for Financial Data Waiver

A waiver of the Independent Auditor Statement for Financial Data (IAS — FD) is granted only to first time reporters and is only granted for one year.

To request a waiver, you must submit a letter from your CEO that:

• Fully describe the situation that prevents the transit agency from fulfilling the reporting requirements.
• Requests the waiver for the current report year.

A waiver of the IAS — FD will not affect your funding eligibility for §5307 grants.

You should refer to Exhibit 3 NTD Annual Reporting Timelines under When to Report to determine actual due dates for submitting the IAS-FD Waiver request.

Special Request – Strikes

FTA will make “hold harmless” adjustments to data used in the apportionment to offset the negative effects of strikes on NTD service data. This adjustment is not automatic, and must be requested. To request this adjustment, the CEO of a transit provider affected by a strike must submit the request in writing, via the e-File tab. The request must identify the mode or modes affected, the exact time and day that the strike began, the exact time and day that the strike ended, and supporting documentation (e.g. published news reports) for the duration of the strike.

Transit providers receiving this adjustment must report actual data to the NTD. The “hold harmless” adjustment will be made by FTA, not by the reporting transit provider. The adjusted data will only be used for purposes of the apportionment; the actual data of the transit provider will be used in all publicly-available NTD data sets. 

The NTD Annual report consists of a series of forms and declarations that provide a summary of transit characteristics for the fiscal year, including financial and non-financial operating statistics. It must contain all the public transportation service, including complementary paratransit services required by the Americans with Disabilities Act of 1990 (ADA), which the transit agency provides or purchases.

It must contain all of the public transportation service provided by your organization, whether directly operated or purchased transportation. All public transportation service must be included, regardless of whether it is urbanized area service or rural service. All revenues and expenditures for public transportation activities must be included, including planning activities and capital expenditures for modes not yet in service.

For purchased transportation service, the report must contain data only for those services under contract.

Reporting Modules and Forms

Not all forms are required from all transit agencies. The size of the UZA, the number of vehicles operated and TOS operated (directly operated or purchased transportation) are factors that determine which forms are required. The following exhibit presents a summary of NTD reporting requirements.

Declarations

There are three types of declarations which certify the data in the NTD Annual Report:

1. Chief Executive Officer form D-10
2. Independent Auditor Statement for Financial Data (IAS — FD)
3. Independent Auditor Statement for Federal Funding Allocation Data (IAS — FFA).

As with the NTD forms, not all declarations are required from all transit agencies (Exhibit 2 Summary of NTD Reporting Requirements). The size of the UZA, the number of vehicles operated and the types of service operated (directly operated or purchased transportation) are factors that determine which declarations are to be completed. You should go to the Declarations section of this manual for further details.

Fiscal Year Data

The data in the NTD Annual report covers a 12-month Fiscal Year ending in 2009. If the transit agency’s Fiscal Year changes notify FTA in writing via the e-File tab. FTA will determine the due date for your NTD report and notify you, in writing, via the e-File tab.

This section describes the following:

• NTD ID
• Internet reporting
• Accounting requirements
• Purchased transportation.

The NTD Identification Number

Each reporter is assigned a unique four-digit NTD, which is to be used in all NTD reports and correspondence. The first digit of the NTD ID corresponds to the FTA Region where the reporter is located (e.g., 9### indicates Region IX). If you do not have an NTD identification number, please refer to the New Reporters section below.

Internet Reporting

Required forms, waivers, and declarations are completed using Internet Reporting, which is accessible from the NTD website at www.ntdprogram.gov. Completing the Identification form (B-10) using Internet Reporting automatically generates the forms necessary for filing your NTD Annual report.

This manual contains all information necessary to complete the NTD Annual report using Internet Reporting. See the Internet Reporting section of this manual. FTA will provide Internet Reporting user names and passwords to transit agencies.

Reporting Format

Transit agencies must submit their reports via the Internet Reporting system e-File tab. All transit agencies must file a complete report by the report due date including all required forms and declarations. See Exhibit 2 Summary of NTD Reporting Requirements to identify required reporting forms and declarations for your transit agency and Exhibit 3 NTD Annual Reporting Timelines under When to Report to determine report due dates.

General Formatting Rules

Data reported must adhere to the following rules:

• Round all financial data to the nearest dollar
• Follow other rounding directions for each form
• Unless otherwise indicated, report data as whole numbers
• Use four digits for year entries.

Internet Reporting incorporates these rules, formatting data automatically when you complete a cell entry.

Accounting Requirements

This section addresses the following items:

• Accounting principles (GAAP)
• Accrual accounting.

Accounting Principles (GAAP)

For the most part, NTD reporting requirements for financial data follow generally accepted accounting principles (GAAP). The FTA NTD USOA is not a self-contained financial system that addresses every possible NTD transaction and situation. Instead, the NTD program is a system of accounts that complies with GAAP and Standards of Governmental Accounting and Financial Reporting. However, small differences do exist between NTD and GAAP, generally relating to the accounting of costs for capital grant purchases.

If there are conflicts between GAAP and NTD reporting instructions and requirements, NTD rules are to be followed. The following rule is used for NTD accounting:

• Unique NTD requirements supersede GAAP. If a unique requirement exists for NTD purposes, this requirement will be contained in NTD reference documents provided by FTA (e.g., the USOA and the NTD Reporting Manuals).
• In the absence of unique NTD provisions to the contrary, GAAP should be followed.

Two organizations are responsible for promulgating GAAP:

1. The Financial Accounting Standards Board (FASB) is responsible for general GAAP affecting all types of entities.
2. The Governmental Accounting Standards Board (GASB) is affiliated with the FASB and specializes in government agencies in the United States. In the event of a conflict between FASB and GASB pronouncements, the GASB prevails for governmental entities.

Both FASB and GASB pronouncements are available through the FASB in Stamford, Connecticut. Most accounting firms will assist their clients in obtaining GAAP documents and applying GAAP requirements.

Accrual Accounting

All financial data in the NTD Annual report must follow accrual accounting principles. Under accrual accounting:

• Revenues are recorded when earned, regardless of whether or not receipt of the revenue takes place in the same reporting period.
• Expenditures are recorded as soon as they result in liabilities for benefits received, regardless of whether or not payment of the expenditure is made in the same reporting period.

If your transit agency uses a cash basis or encumbrance basis accounting system, you must make worksheet adjustments to record the data on an accrual basis.

The example below demonstrates the use of accrual accounting for an operating expense (OE).

 

Reporting Purchased Transportation

Purchased transportation (PT) service is service provided to a public transit agency or governmental unit from a public or private transportation provider based on a written contract. A contractual relationship exists only if all the following criteria are met:

• The seller is obligated in advance of the time the service is furnished to provide the operations for which the operating statistics are being reported for a specific monetary consideration.
• A written agreement exists that specifies the contractual relationship for the time period and the specific service generating the operating statistics included in the NTD Annual report.
• The written agreement is signed by authorized representatives of both the buyer and the seller, and should detail the services to be provided, and the nature and amount of the monetary consideration.

Granting a transportation provider permission to operate certain services through a franchise or license does not, in itself, constitute PT. Also, management services contracts, in which all or some personnel or services are provided to manage or operate the transit agency, are not PT. Generally, the service is part of the public transit agency’s DO service.

Cooperative agreements between public transit agencies or governmental units should not be reported as PT services.

The schedule for submitting the NTD Annual report is based on the fiscal year for the reporting transit agency. The following sections describe:

• Reporting timeline
• Reminder notices
• Failure to report: no report, late report, or incomplete report.

Reporting Timeline

A transit agency must file a complete report by the report due date (see Exhibit 3 NTD Annual Reporting Timelines under When to Report to determine report due dates). A report is complete only when all of the required forms and declarations are submitted. The due date for a transit agency's NTD Annual report to FTA is based on the transit agency's fiscal year end date. All transit agencies have at least 120 days after the end of their fiscal year before the report is due. The submission must be sent on or before the due date.

The NTD reporting system allows for reporting waivers for transit agencies that experience unusual or unforeseen circumstances. See the previous Waivers and Special Requests section. Reporting waivers must be requested in writing via the e-File tab.

The following exhibit presents the reporting timeline for the 2009 report year.

 

Reminder Notices

FTA sends each transit agency a reminder notice 30 days prior to the NTD Annual report due date (e.g., October 1 for October 31 due date). FTA automatically sends a late report letter to the CEO if the report is not submitted within 15 calendar days following the due date (e.g., November 15 for October 31 due date) and no reporting waiver request has been submitted via the e-File tab. Refer to the Exhibit 3 NTD Annual Reporting Timeline for due dates.

Failure to Report: No Report, Late Report, or Incomplete Report

A Failure to Report may result from not submitting a report, submitting a late report, submitting an incomplete report, or failing to respond to validation questions. If you receive a Failure to Report, your data will not be included in the apportionment of Urbanized Area Formula Program grants, although any submitted data may be included in the publicly-available NTD datasets at FTA’s discretion. More importantly, if you receive a Failure to Report, FTA is prohibited by law from awarding you any further grants under §5307 or §5311. A Failure to report for an urbanized area transit provider may result from the Annual, Monthly, or Safety & Security Modules.

A report is considered late if it is not submitted by the due date (see Exhibit 3 NTD Annual Reporting Timelines under When to Report to determine report due dates. These due dates are essential to ensure that submitted data can be properly validated before being included in the NTD and in the apportionment.

A report is incomplete if:

• It does not contain all of the required information or
• If the data was not collected and submitted in conformance with the NTD requirements or
• If the report is not accompanied by the applicable CEO Certification and Independent Auditor Statements (IAS-FD or IAS-FFA). The CEO Certification must be submitted via the D-10 Form, the IAS-FD must be submitted via the e-File tab, and the IAS-FFA must be kept on file by the transit provider for at least three years after submission of the report.
• Failure to respond to validation questions.

NTD reporters are required to respond to validation questions in a timely manner (see Exhibit 3 NTD Annual Reporting Timelines under When to Report to determine by which date you should respond to validation questions).

When submitted data are questioned during the validation process, you may revise the questioned data with more accurate data. Revisions to data, however, require the concurrence of the CEO, and in the case of data included on the FFA-10 Form, the concurrence of the independent auditor as well. If you do not revise the questioned data, then you must provide sufficient documentation to establish the accuracy of the questioned data to a reasonable person. Failure to respond to validation questions in a timely manner with either revisions or satisfactory documentation will result in a Failure to Report.

When a Failure to Report occurs, FTA will notify the CEO of the reporter and the FTA Regional Administrator.

Transit agencies submit all NTD reports via Internet Reporting at the project's website, www.ntdprogram.gov.

FTA assigns an NTD analyst to each reporting transit agency to assist reporters throughout the year. Please feel free to contact your NTD analyst if there are any questions, or if FTA can do anything to assist you in reporting.

 

Exhibit 4 — NTD Contact Information
Mailing Address You can write to the FTA NTD Project Office at the following address: Federal Transit Administration National Transit Database P.O.Box 10967 Rockville, MD 20849 Please use the U.S. Postal Service for deliveries to this P.O. Box.	Telephone Your NTD analyst and other NTD staff can be contacted by telephone on weekdays. For telephone information and assistance, call the FTA NTD Project Office at: 866-349-1427. The FTA NTD Project Office Help Desk is open from 10:00 am to 6:00 pm (Eastern Time). If your NTD analyst is unavailable, you may use the voice-mail system and your call will be returned, or you may forward your call to another NTD analyst.
Express Delivery Address Express deliveries can be made to the following address: Federal Transit Administration National Transit Database 1355 Piccard Drive, Suite 425 Rockville, MD 20850	E-mail You can contact your NTD analyst by using the e-mail address located on the Transit Agency Home tab at:www.ntdprogram.gov > Internet Reporting Login > Announcements
Fax All official correspondence should be scanned and submitted to the NTD via the e-File tab in Internet reporting. If you must fax, the NTD Project Office also maintains a 24-hour FAX service: 301-258-5630. Upon sending faxes to the NTD please call your NTD analyst to verify that the fax has been received. In addition, keep all fax confirmation slips on file at your agency.	Internet The FTA NTD Project Office manages a website at the following address:www.ntdprogram.gov You may e-mail comments, questions or suggestions directly to the NTD by clicking on the NTD Feedback link. NTD publications, data and reference documents are available on the FTA NTD website by using the NTD Reference Materials and Access NTD Data links.