Overview

Transit agencies must use the National Transit Database (NTD) Internet Reporting system to provide their Safety and Security data via reports to the Federal Transit Administration (FTA). NTD Internet Reporting is the online means for transit agencies to enter, review and revise data, and submit reports. It provides for timely and accurate reporting. All tasks and requirements for the NTD can be fulfilled via this system.

This section provides Internet Reporting information for the Safety and Security report.

What Has Changed from Prior Year

The reporting requirements for operators of purchased transportation (PT) service have been clarified.

The definition of a fatality has changed.

The Safety and Security Chief Executive Officer Certification form (S&S-20) has been added to the Safety and Security tab.

The Security Configuration form (S&S-30) must be submitted before any reporting can occur.

Major Incident is now referred to as a Reportable Incident.

New reporting thresholds for a reportable incident.

New reporting category for a reportable incident.

Two new reportable incidents, Hazardous Material Spill and Act of God, have been added.

New reporting format for the Reportable Incident Report form (S&S-40).

Non-Major Incident is now referred to as a Summary Security Report form (S&S-50).

New reporting thresholds for a summary security incident.

New reporting format for the Summary Security Report form (S&S-50).

Internet Reporting System Security

Numerous measures have been taken to ensure that all data entered into the Internet Reporting system is safe and available only to those with proper access. The NTD servers and network are secured behind a firewall. The website operates the secured web protocol, https, and the entire site is password protected. Additionally, multiple server and database protection layers protect the database files.

Detailed Instructions

Accessing Internet Reporting

Internet Reporting is accessed through the NTD Homepage.

To access Internet Reporting:

  1. Connect to the Internet via your Internet service provider (ISP)
  2. Verify your Internet Browser Settings
  3. Access the NTD website at www.ntdprogram.gov
  4. Access your transit agency’s Safety and Security report via the Internet Reporting link, which is located at the bottom left of the screen.

Connecting to the Internet

Use your Internet service provider to connect to the Internet. Internet Reporting requires a web browser that is at least a 6.x version (Internet Explorer 6.0).

If you don’t have the latest version of the browser, go to Microsoft.com (or any other ISP that you may use, for example: Netscape.com) to download the latest version free of charge.

Verifying Your Internet Browser Settings

Verify that your browser is set to check for newer versions of stored pages with each visit to the page.

In Internet Explorer, this is done by accessing Tools > Internet Options > General > Temporary Internet Files Settings > Every Visit to Page.

In Netscape, this is done via Edit > Preferences > Advanced > Cache > Every Time.

The National Transit Database Website

Screenshot of the NTD Home Page

 

The NTD Home Page offers the following information and data for reporters and others interested in the NTD:

 

Reporting Manuals

 

Data, Publications and Reference Materials

 

NTD Resources

Levels of Access

Internet Reporting provides six levels of access to Safety and Security:

  1. CEO access: Edit and submit the CEO Certification and all safety and security forms
  2. NTD contact person: Edit and submit and delete specific S&S-40 forms that may have been created in error.
  3. Safety and security contact access: Edit, submit and delete unneeded/unwanted S&S-40 forms
  4. Safety and security editor access: Edit safety and security forms, but cannot submit forms
  5. Safety and security viewer access: View safety and security forms only
  6. Security access: Edit security forms and view safety forms.

User Names and Passwords

The system access level is determined by the user name. The first portion of the user name defines the access level and the last four digits represent the agency’s NTD ID. There are five types of user names corresponding to the four access levels available within Safety and Security:

  1. CEO — CEOxxxx
  2. NTD contact person — NTDxxxx
  3. Safety and security contact person — SFTYNTDxxxx
  4. Safety and security editor — SFTYEDTxxxx
  5. Safety and security viewer — SFTYVWRxxxx
  6. Security contact person — SECURITYxxxx.

Each agency is e-mailed this set of user names with a password for each. NTD reporters determine access within their organizations and distribute user names and passwords accordingly.

A user can change his / her password at any time. Refer to Sys Admin: Changing Your Password for additional information on this topic. Users should be aware that passwords expire every ninety days.

image of hand pointingThe CEO and NTD contact person use the same password for both report areas. The CEO and NTD contact person may access all reporting areas (Annual, Monthly and Safety and Security) from the Home tab.

Accessing NTD Safety and Security

Clicking the Internet Reporting Login link will open the Internet Reporting Login page. Enter your User Name and Password to gain access to Safety and Security Home.

 

Screen shot of the login page

Safety and Security Reporting Structure

The Safety and Security Homepage includes the following tabs:

Screen shot of the Home tab

Home: The Safety and Security Homepage

After completing the login process you will be taken to the Safety and Security Homepage. Click the Home tab near the top of any screen to return to the Homepage from another area.

 

Screen shot of the Annual tab

Annual: Providing Access to the Identification (B-10) and Contacts (B-20) forms

These forms have been completed by the NTD contact person. These forms are not editable.

Screen shot of the Safety and Security tab

Safety and Security: Providing Incident Data

Click on the Safety and Security tab to open the Safety and Security screen. This screen provides access to the Safety and Security forms for editing and submitting your report to FTA.

Initially, only the Safety and Security Setup form (S&S-10), Safety and Security Chief Executive Officer Certification form (S&S-20), and the Security Configuration form (S&S-30) will be shown. Once the Safety and Security Setup form (S&S-10) and Security Configuration form (S&S-30) are completed and submitted, Internet Reporting will automatically generate two links at the top of the Safety and Security tab view; File New Report and Quick link to the Summary Security Report.

To report a reportable incident, click the File New Report link to begin the Report Set Up screens, which will determine if a reportable incident has occurred and should be reported on a Reportable Incident Report form (S&S-40).

Form-by-form instructions and reporting details for the Safety and Security forms are included in the specific forms sections of this manual.

 

Screen shot of the Reports tab

Reports: Viewing, Printing, and Exporting NTD Safety and Security Reports

Click on the Reports tab to display the Reports screen. This screen provides access to the Safety and Security reports.

Before a report can be successfully opened, the Crystal Reports Viewer must be downloaded to your computer. Please refer to the section on Printing for instructions on downloading this viewer and also for viewing, printing and exporting a report.

To open a report click on the corresponding link on the Reports screen.

The following report links are available on the Reports screen:

All Reportable Incidents Detail report

Click on the All Reportable Incidents Detail report link to view the All Reportable Incidents Detail report.

Reportable Incidents Summary by Mode / Service report

Click on the Reportable Incidents Summary by Mode / Service report link to view a summary of all the reportable incidents by mode / service.

Summary Security Incidents by Mode / Service report

Click on the Summary Security Incidents Summary by Mode / Service report link to view a summary of all the summary security incidents by mode / type of service.

Security Configuration Summary report

Click on the Security Configuration Summary Report link to view a summary of the security configuration.

 

Screen shot of the Communications tab

Communications Summary: Viewing a History of Correspondence with NTD

The Communications tab gives transit agencies a centralized area in which to view correspondence with the Federal Transit Administration’s (FTA) National Transit Database (NTD) program. In addition, the correspondence view can be filtered to show only certain processes or communication types.

 

Screen shot of the System Administration tab

Sys Admin: Changing Your Password

The Sys Admin screen provides the ability to change your NTD password.

All passwords expire every ninety days. You can change your password at any time on the Sys Admin screen by specifying your current and new password. To be valid, a password must be at least eight characters long and contain at least one letter and one number. It cannot contain spaces. Passwords are case-sensitive. If you do not update your password within the ninety-day term, you will be forced to update your password when you first access the system once the ninety-day period has expired. The screen is similar to the one available on the Sys Admin screen and the same password rules apply.


Screen shot of the Help tab

Help: Obtaining More Information

Click on the Help tab to display the Help screen. The Help screen provides access to the current Safety and Security Manual. The Help screen displays the table of contents for the Reporting Manual with links to each section of the manual.

Tips for Using Internet Reporting

Navigating Between Screens

Do not use the browser Back and Forward buttons to navigate between screens. Instead, use the Internet Reporting system buttons, tabs and links.

Saving a Form

A Save button is provided at the bottom of each Internet Reporting form. When entering information into a form it is strongly recommended that you save the form frequently. This will prevent the loss of data if your Internet connection is unexpectedly lost. Also, Internet Reporting has an automatic time-out feature which will log you off of the system after a period of inactivity. It is strongly recommended that you save your work every 15 minutes. Otherwise, there is a risk that the next action you take on the system will result in the closure of the screen displayed in your browser and the loss of any data that you had not saved.

Deleting a Form

To delete a Major Incident report, open the incident report that is going to be deleted and scroll to the bottom of the screen. Following the Save, Submit, Print, and Close buttons, there is a Delete button. To delete the incident report, click the Delete button. A prompt stating, “You are about to delete this report. Do you wish to continue?” will appear. If you wish to delete this report, choose Ok. If you do not wish to delete this report, choose Cancel. After clicking OK, a Comment box asking the reason for deletion will appear. Please enter the reason for the deletion before clicking the Delete button.

After the Delete button has been chosen, you will be returned to the Safety and Security summary screen.

Viewing, Printing and Exporting Reports

Reports can be generated within the Internet Reporting system from either the Reports tab or from the individual form screens.

For trouble-shooting information refer to the Announcement section of the Annual Report Home page.

Downloading the Adobe Acrobat Viewer for Forms

In order to facilitate viewing, printing and exporting of forms Internet Reporting utilizes the Adobe Acrobat downloadable viewer. You will be prompted to download the Adobe Acrobat Viewer free of charge the first time the print functionality is accessed by clicking the Print button on a form page. This download occurs only once and is absolutely necessary to view or print a report.

Downloading the Crystal Reports Viewer for Reports

In order to facilitate viewing, printing and exporting of reports Internet Reporting utilizes the Crystal Reports downloadable viewer and writer. You will be prompted to download the Crystal Smart Viewer for Active X free of charge the first time the print functionality is accessed, (a report link is clicked on the Reports tab or the Print button is clicked on a form page.). This download occurs only once and is absolutely necessary to view or print a report.

Viewing a Report Online

Click on the Report link on the Reports tab to display the report within the Crystal Reports Viewer. Use the scroll bar or the following navigation buttons to scroll through the report:

You can also search for text within a report by clicking on the binoculars icon Image binoculars icon to display the Search dialogue box and then entering the text or key word you wish to find in the Find What field. If the text you entered is found within the report, it will be outlined in red.

To Print a Report from the Report Tab

Click on the Report link to display the report within the Crystal Reports Viewer. Click the Print Report button Image printer icon (printer icon) in the upper left corner of the viewer. Then click the Print button on the resulting Print screen.

To Print a Form Report from a Form Screen

Click on the Print button supplied at the bottom of the form screen to display the report in the Adobe Acrobat Viewer. Click the Print Report button Image printer icon (printer icon) in the upper left corner of the viewer. Then click the Okay button on the resulting Print screen.

Note: Only forms for 2006 or later will print using the Adobe Acrobat Viewer. Previous years’ forms will print using the Crystal Reports Viewer, and function the same as forms printed from the Reports tab.

Exporting Reports

From the Reports screen, click on the link for the report you wish to export. The report will display in the Crystal Reports Viewer. Select Export Report Image envelope icon (envelope icon) in the left corner of the viewer.  The Report Export Viewer window will be displayed.

In the Save In field, select the local or network drive where you would like your export file to be saved.  From the Save As Type Drop-Down list field, select from one of the following export file formats:

Enter the name of the export file in the File Name field and click the Save button.